Case Study BUUK Infrastructure

Quote MarkBlue Novation has been an absolute joy to work with. They have put time and effort into creating and delivering content that genuinely addresses the needs of our learners, and we have seen employees gain confidence and blossom under their guidance.  Quote Mark

Claire Goodwin
Learning & Development Coordinator

Live & Online Excel Training for BUUK Infrastructure

Client Background

BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets in the UK. With over 30,000 discrete networks, serving over 1 million homes, they are the leading independent provider of last-mile networks.

Context and Challenge

Blue Novation has successfully delivered a number of Excel training courses (at all levels) for BUUK at their Suffolk headquarters. Due to Covid-19 restrictions on face-to-face training, training for BUUK was moved to a “live and online” format for all BUUK staff.

The Project

To deliver Excel training, at introductory and intermediate level, to BUUK staff working from home around the UK.

 

The main features of the project include:

  • Modules consisting of hour-long online sessions (four per course) led by a Blue Novation tutor along with a member of our admin team acting as moderator.
  • Online sessions were delivered via a Microsoft Teams meeting with tutor, moderator and delegates all on camera to allow for interaction.
  • Prior to each online session, delegates received a PDF with comprehensive notes covering the content for the online session.
  • Recordings of each live and online session were uploaded to BUUK’s Office 365 video channel, along with short pre-recorded videos relating to the online session content, enabling delegates to review and consolidate their knowledge post-session.
  • Following each online session, practice exercises and (optional) content-related quizzes were emailed to each delegate.
  • Five days after each online session, optional 30-minute drop-in sessions were scheduled so delegates could discuss any queries regarding the online session or practice exercises.

Project Outcomes

Due to the success of the project, we are now delivering “live and online” Excel training, at introductory through to advanced level, to a further 160 BUUK staff (Qtr 2, 2021).

Delivery period

5 months

For more information about BUUK Infrastructure’s services, visit their website at www.bu-uk.co.uk

It was an excellent course, well delivered, the tutors, as I’m sure you are well aware, are very knowledgeable, professional and kept everyone engaged at all times.

I am sure that everyone who attended came away from the course, richer in knowledge about computers and this will help them in their work duties.

Liam Haughton

Network Asset Manager

“Thanks for all you have done over these last two courses. It’s really helped us with our work and who knew how simple it could be when you know how!”

Carl Long

BUUK Site Auditor

BUUK Infrastructure

our team

TRUDY SORE BA Hons, PGCE, RSA Dip, FRSA

LEARNING AND DEVELOPMENT DIRECTOR

Trudy has been part of the training industry since 1992 and is a Fellow of the RSA. Her background as a trainer, training team leader, and training advisor helps to guarantee the quality of the courses we deliver. Throughout her years at Blue Novation, Trudy has worked with a wide variety of companies in the public and private sector, developing and nurturing long-lasting client relationships.

KAREN COLE

LEARNING & DEVELOPMENT ADMIN MANAGER

Karen is responsible for the scheduling and administration of all training events here at Blue Novation. Unflappable and always cheerful, Karen handles the day-to-day running of all our training programmes and is the first point of contact for our delegates.

JAN GOULDING BSc

ASSOCIATE TRAINER

Having originally trained as an Analyst Programmer, Janine has worked as a trainer for the past 20 years, delivering a wide range of courses on Microsoft products and bespoke systems throughout the UK and Europe. Janine is a member of the Learning and Performance Institute, and TAP certified. 

MARION KNIGHT-DIXON

ASSOCIATE TRAINER

Marion is an experienced trainer/implementer used to working in different versions of applications software, operating systems and bespoke systems with particularly high level of Excel expertise.

ALAN MURRAY

ASSOCIATE TRAINER

Alan is an Excel and Power BI trainer with over 20 years experience. He loves training and showing others how to effectively use Excel and Power BI in a fun and approachable manner. He is very active in the community and runs a blog, YouTube channel, Excel user group in London, writes for multiple other websites and is the author of the “Advanced Excel Success” book. Alan was awarded MVP (Microsoft Most Valuable Professional) in 2020 for his services to Excel in the community.

MVP Bio – https://mvp.microsoft.com/en-us/PublicProfile/5003785

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